Privacy Policy
Last Update: 19th March 2026
At Gentle Return Healing, your privacy and personal information are treated with care, respect, and confidentiality.
1. Information I Collect
When you book a session, complete a contact form, or make a payment, I may collect:
• Your name
• Email address
• Age
• Information you choose to share about symptoms or personal concerns
• Any details relevant to your session
This may include sensitive personal data, such as emotional or health-related information. I only collect the information necessary to provide my services safely and professionally.
2. Why I Collect This Information
Your information is collected so that I can:
• Provide you with energy healing sessions and services
• Communicate with you about bookings
• Maintain accurate and confidential client records
• Process payments
• Meet professional and insurance requirements
Your information will never be sold, rented, or shared for marketing purposes.
3. Payments
Payments are required at the time of booking in order to confirm your session.
All payments are processed securely via PayPal. I do not have access to or store your financial or card details.
Please refer to PayPal’s own Privacy Policy for information on how they handle your payment data.
4. How Your Information Is Stored
Your information is stored securely through password-protected systems and trusted online platforms.
Reasonable steps are taken to protect your personal data from loss, misuse, or unauthorised access.
5. How Long I Keep Your Information
Client records, including session notes and informed consent, are retained for a minimum of 5 years in line with professional and insurance requirements.
6. Informed Consent
By booking a session, you will be asked to provide informed consent. This consent will be securely stored as part of your client record.
7. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time (where applicable)
To exercise these rights, please contact:
​
Christina at contact@gentlereturn.com
8. Cookies
This website may use cookies to improve your browsing experience and support website functionality. You may adjust your browser settings to refuse cookies if you prefer.
9. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Christina at contact@gentlereturn.com